#cwc-chat-root {
    --cwc-primary: #1a3a5c;
    --cwc-primary-dark: #0f2840;
    --cwc-bg: #ffffff;
    --cwc-text: #333333;
    --cwc-bot-bg: #f0f4f8;
    --cwc-user-bg: #1a3a5c;
    --cwc-user-text: #ffffff;
    --cwc-radius: 12px;
    --cwc-shadow: 0 8px 32px rgba(0, 0, 0, 0.18);

    position: fixed;
    bottom: 24px;
    right: 24px;
    z-index: 99999;
    font-family: 'Questrial', -apple-system, BlinkMacSystemFont, 'Segoe UI', sans-serif;
    font-size: 14px;
    line-height: 1.5;
}

#cwc-chat-toggle {
    width: 56px;
    height: 56px;
    border-radius: 50%;
    background: #fff;
    color: #fff;
    border: 2px solid rgba(230, 145, 64, 0.55);
    cursor: pointer;
    box-shadow: var(--cwc-shadow);
    display: flex;
    align-items: center;
    justify-content: center;
    padding: 2px;
    transition: transform 0.2s, box-shadow 0.2s;
    overflow: hidden;
}

#cwc-chat-toggle img {
    width: 100%;
    height: 100%;
    object-fit: cover;
    border-radius: 50%;
    display: block;
}

#cwc-chat-toggle:hover {
    transform: scale(1.05);
    box-shadow: 0 10px 28px rgba(0, 0, 0, 0.22);
}

#cwc-chat-window {
    position: absolute;
    bottom: 72px;
    right: 0;
    width: 380px;
    max-width: calc(100vw - 32px);
    height: 560px;
    max-height: calc(100vh - 120px);
    background: var(--cwc-bg);
    border-radius: var(--cwc-radius);
    box-shadow: var(--cwc-shadow);
    display: flex;
    flex-direction: column;
    overflow: hidden;
    animation: cwc-slide-up 0.25s ease;
}

#cwc-chat-window.cwc-hidden {
    display: none;
}

@keyframes cwc-slide-up {
    from { opacity: 0; transform: translateY(16px); }
    to { opacity: 1; transform: translateY(0); }
}

.cwc-header {
    background: linear-gradient(135deg, #3d4a56 0%, #2a3540 45%, #1a1f2c 100%);
    color: #fff;
    padding: 14px 16px;
    display: flex;
    align-items: center;
    justify-content: space-between;
    gap: 12px;
    flex-shrink: 0;
}

.cwc-header-main {
    display: flex;
    align-items: center;
    gap: 12px;
    min-width: 0;
    flex: 1;
}

.cwc-header-icon {
    width: 40px;
    height: 40px;
    border-radius: 50%;
    flex-shrink: 0;
    object-fit: contain;
    background: #fff;
    border: none;
    padding: 7px;
    box-sizing: border-box;
    box-shadow: 0 0 0 1px rgba(255, 255, 255, 0.35);
}

.cwc-header-title {
    font-weight: 700;
    font-size: 15px;
    line-height: 1.2;
    color: #fff;
    white-space: nowrap;
    overflow: hidden;
    text-overflow: ellipsis;
}

.cwc-header-actions {
    display: flex;
    align-items: center;
    gap: 4px;
    flex-shrink: 0;
}

.cwc-header-menu,
#cwc-chat-close {
    background: none;
    border: none;
    color: rgba(255, 255, 255, 0.72);
    cursor: pointer;
    line-height: 1;
    padding: 4px 6px;
}

.cwc-header-menu {
    font-size: 22px;
    letter-spacing: 1px;
    opacity: 0.55;
    cursor: default;
}

#cwc-chat-close {
    font-size: 22px;
}

#cwc-chat-close:hover {
    color: #fff;
}

.cwc-welcome-prompt {
    position: absolute;
    bottom: 72px;
    right: 0;
    width: min(360px, calc(100vw - 48px));
    max-width: min(360px, calc(100vw - 48px));
    opacity: 0;
    transform: translateY(8px);
    transition: opacity 0.3s ease, transform 0.3s ease;
    pointer-events: none;
    z-index: 1;
}

.cwc-welcome-prompt.is-visible {
    opacity: 1;
    transform: translateY(0);
    pointer-events: auto;
}

.cwc-welcome-prompt__bubble {
    display: block;
    width: 100%;
    border: none;
    background: #fff;
    color: var(--cwc-text);
    border-radius: 14px;
    padding: 16px 40px 16px 18px;
    box-shadow: var(--cwc-shadow);
    font-family: inherit;
    font-size: 14px;
    line-height: 1.5;
    text-align: left;
    cursor: pointer;
}

.cwc-welcome-prompt__bubble:hover {
    background: #f8fafc;
}

.cwc-welcome-prompt__dismiss {
    position: absolute;
    top: 8px;
    right: 10px;
    border: none;
    background: transparent;
    color: #888;
    font-size: 20px;
    line-height: 1;
    cursor: pointer;
    padding: 2px 4px;
}

.cwc-welcome-prompt__dismiss:hover {
    color: #333;
}

.cwc-messages {
    flex: 1;
    overflow-y: auto;
    padding: 16px;
    display: flex;
    flex-direction: column;
    gap: 12px;
}

.cwc-message-row {
    display: flex;
    align-items: flex-end;
    gap: 10px;
    max-width: 100%;
}

.cwc-message-row--user {
    justify-content: flex-end;
}

.cwc-avatar {
    width: 36px;
    height: 36px;
    border-radius: 50%;
    object-fit: cover;
    object-position: center top;
    flex-shrink: 0;
    border: 2px solid #e8ecf0;
    background: #fff;
}

.cwc-message {
    max-width: calc(100% - 46px);
    padding: 10px 14px;
    border-radius: 16px;
    word-wrap: break-word;
    white-space: pre-wrap;
}

.cwc-message-row--user .cwc-message {
    max-width: 85%;
}

.cwc-message-bot {
    background: var(--cwc-bot-bg);
    color: var(--cwc-text);
    border-bottom-left-radius: 4px;
}

.cwc-message-user {
    background: var(--cwc-user-bg);
    color: var(--cwc-user-text);
    border-bottom-right-radius: 4px;
}

.cwc-typing {
    display: flex;
    gap: 4px;
    padding: 12px 16px;
    background: var(--cwc-bot-bg);
    border-radius: 16px;
    border-bottom-left-radius: 4px;
}

.cwc-typing span {
    width: 8px;
    height: 8px;
    background: #aaa;
    border-radius: 50%;
    animation: cwc-bounce 1.2s infinite;
}

.cwc-typing span:nth-child(2) { animation-delay: 0.2s; }
.cwc-typing span:nth-child(3) { animation-delay: 0.4s; }

@keyframes cwc-bounce {
    0%, 60%, 100% { transform: translateY(0); }
    30% { transform: translateY(-6px); }
}

.cwc-suggestions {
    display: flex;
    flex-direction: column;
    gap: 8px;
    padding: 0 0 0 46px;
    align-self: stretch;
}

.cwc-suggestion {
    background: #fff;
    border: 1px solid #d0d8e0;
    border-radius: 20px;
    padding: 8px 16px;
    cursor: pointer;
    font-size: 13px;
    color: var(--cwc-primary);
    text-align: left;
}

.cwc-suggestion:hover {
    background: var(--cwc-bot-bg);
    border-color: var(--cwc-primary);
}

.cwc-lead-form {
    margin: 0 16px 12px;
    padding: 16px;
    border: 1px solid #d0d8e0;
    border-radius: var(--cwc-radius);
    background: #fafbfc;
    position: relative;
}

.cwc-lead-form.cwc-hidden { display: none; }

.cwc-lead-dismiss {
    position: absolute;
    top: 8px;
    right: 10px;
    background: none;
    border: none;
    font-size: 18px;
    color: #999;
    cursor: pointer;
}

.cwc-lead-field { margin-bottom: 10px; }

.cwc-lead-field label {
    display: block;
    font-family: 'Lato', sans-serif;
    font-size: 15px;
    font-weight: 700;
    color: #3d4449;
    margin-bottom: 4px;
}

.cwc-required { color: var(--cwc-primary, #e69140); }

.cwc-lead-field input {
    width: 100%;
    padding: 8px 10px;
    border: 1px solid #d0d8e0;
    border-radius: 6px;
    font-family: 'Lato', sans-serif;
    font-size: 16px;
    font-weight: 400;
    color: #3d4449;
    box-sizing: border-box;
}

.cwc-lead-field input::placeholder {
    color: #7a8694;
    font-weight: 400;
}

#cwc-lead-submit {
    width: 100%;
    padding: 12px 24px;
    background-color: #e69140;
    color: #fff;
    border: none;
    border-radius: 10px;
    font-family: 'Questrial', sans-serif;
    font-size: 19px;
    font-weight: 700;
    cursor: pointer;
}

.cwc-input-area {
    display: flex;
    align-items: center;
    padding: 12px 16px;
    border-top: 1px solid #e8ecf0;
    gap: 8px;
}

#cwc-input {
    flex: 1;
    padding: 10px 14px;
    border: 1px solid #d0d8e0;
    border-radius: 24px;
    font-family: 'Lato', sans-serif;
    font-size: 16px;
    font-weight: 400;
    color: #3d4449;
    outline: none;
}

#cwc-input::placeholder {
    color: #7a8694;
    font-weight: 400;
}

#cwc-send {
    width: 40px;
    height: 40px;
    border-radius: 50%;
    background: var(--cwc-primary);
    color: #fff;
    border: none;
    cursor: pointer;
    display: flex;
    align-items: center;
    justify-content: center;
}

#cwc-send:disabled { opacity: 0.5; cursor: not-allowed; }

.cwc-powered {
    text-align: center;
    font-size: 11px;
    color: #aaa;
    padding: 4px 0 8px;
}